Total Loss/Physical Damage Questions. In cases where a Total Loss has happened…
If a Total Loss has occurred
If your Total Loss has occurred, please get insurance company call Capital One customer care at 1-800-946-0332 and supply us with complete insurance coverage information. Then, we could start using the services of your carrier to get insurance coverage profits. After your insurance coverage pays the settlement, you’re going to be accountable for any balance that is remaining.